Aurora near-infrared light not working

Near-infrared light does not typically glow like red light as infrared light is not entirely visible to our eyes.

The best way to tell if the infrared setting is working is to check if the fan is on when the device is set to infrared only. If the LED lights show a light pink colour, the near-infrared is working.

If you have any further questions or concerns, please feel free to contact our Customer Care team.

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