Chromotherapy light not working and/or colours missing

If your Chromotherapy light has stopped working please follow the below troubleshooting steps;

  1. Has the chromotherapy light been working previously?
  2. Please check the wiring and remote batteries
  3. Try pressing the metal button on the side of the chromotherapy unit frame. There is a black touch button on the side of the chromotherapy light - depending on how it was installed it could be on the left or right of the wooden frame surrounding the light. Sometimes the remote is broken and it may mean just replacing that.
  4. Try unplugging the sauna from mains power (or at the breaker/fuse box) for 60 seconds to hard-reset the sauna, then reconnect power and try again.

If unsuccessful with the above advice please feel free to get in touch with our customer care team.

Was this article helpful?
1 out of 1 found this helpful

Articles in this section