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Find troubleshooting articles and answers for questions related to any Clearlight® Sauna model
Heating & Temperatures
Why doesn’t my sauna reach the maximum temperature on the keypad display?
My Sauna is taking a long time to heat up
How to exchange a temperature sensor
Sauna Installation & Usage
How do I self install my Sauna?
How should I use my Sauna?
Using your Sauna while having COVID
App & WiFi
Trouble connecting to the Clearlight® app
How to check the WiFi status of the sauna
How to deactivate WiFi
Bluetooth connectivity issues
How to configure sound for loudness and bass/treble via Bluetooth
How to disable Bluetooth in the Sauna
A6/R6 Error Message
No power going to Sauna keypad
How to check keypad cable connections
How to replace a keypad: Sanctuary Sauna
Sanctuary Sauna keypad functions
Premier Sauna keypad functions
See all 8 articles
Sauna won't turn on
Sauna lights and/or keypad turn on but heaters do not
How to exchange a power supply
How to exchange the Sauna power cord
Sauna Door Issues
My Sauna is brand new, why doesn’t my door close correctly?
My Sauna door no longer closes correctly
There is a gap around the door of my Sauna
My RLT/Mini FS Heater is too heavy for my Sauna door
Full Spectrum & Panel/Wall Heater Issues
Sauna panel/wall heater not working
Why is buzzing/humming coming from my panel/wall heater?
How to inspect and fix full spectrum (FS) heater issues
How to exchange a FS Heater bulb
Chromotherapy light not working and/or colours missing
How to install Chromotherapy light
What is Chromotherapy?
What is the difference between Chromotherapy and Red Light Therapy?
10 Benefits of Colour Light Therapy
Sauna Lights & Speakers
How to replace a Sauna downlight: indoor and/or outdoor
How to change a Premier Sauna wall light fixture
How to replace an LED light strip inside the Sauna
Speakers not working / working intermittently
Inner/Charging Station Compartment
What is the purpose of the inner/charging station compartment?
My inner/charging station compartment door has dropped
My inner/charging station compartment door will not open properly: defective magnet
Care & Cleaning
How do I clean my Sauna?
How do I clean my FS Heater?
How do I clean my Outdoor Sauna cover?
How to repair scratches on the surface of the Saunas timber/wood
How to create wood filler
See all 11 articles
How to transfer the warranty of my Sauna
Why am I receiving an ELF/EMF reading?
Cracks in Sauna floor
Commercial partners kit
Do you have a waiver of liability?
Essential Sauna Tiles
How to replace the tiles in my Essential Sauna
How to use your Dome Sauna
Dome Sauna: EMF/ELF reading
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RLT, app set-up, heating time
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